Our mission is to strive to provide compassionate, beneficial, and clinically appropriate mental health services for children, adults, and families in the community and the home setting. Delivering uncompromising quality treatment that meets the needs and exceeds the expectations of the families we serve.
Our vision is to empower people to live successful, productive lives while equipping them with the tools to reach their full potential.
Wendy Maguire, CEO
John Maguire, CFO
Lindsay Caldwell, LCSW
Lindsay is a Licensed Clinical Social Worker and the Clinical Director for Hope Services, LLC. She graduated from UNC at Wilmington with a BA in Psychology and the University of Georgia with a Masters degree in Social Work as well as her certificate in Marriage and Family Therapy. She has been with Hope Services, LLC since 2007. She has experience with individuals, families, and groups. Lindsay has a passion for Evidenced Based Therapy. She is rostered in Parent Child-Interactions Therapy (PCIT) and is a level 1 trainer and Trauma Focused Cognitive Behavioral Therapy (TF-CBT). Lindsay is accredited in Triple P (Positive Parenting Program), trained in Eco Systemic Family Therapy (ESFT), Cognitive Behavioral Therapy (CBT), and Dialectical Behavioral Therapy (DBT). As the agency’s Clinical Director, she is dedicated to ensuring that Hope Services is providing quality supervision and training in evidenced based practices to our staff in order to continually improve our clinical approaches. In order to continually improve our services as well as take part in policy development more globally, she currently serves on Alliance’s Clinical Advisory Committee, Clinical Director/Medical Director collaborative, Intensive In Home collaborative and oversees the agency’s Clinical Team and client rights committee. Lindsay also provides training on various mental health topics to include trauma informed care in collaboration with the school system, Department of Social Services, and Project Catch as well as other venues in the community.
Sara Leonard, LCSW
Sara is our QA/QI Director. Sara graduated from NCSU with a Masters in Social Work. Sara joined Hope Services in 2010, after an acquisition of another agency, in which she was the Regional Director. Sara is a fully licensed clinician with more than ten years of experience in direct services and quality management. She currently represents the adolescent substance abuse providers on the Wake CPAC Steering Committee as well as represents the Wake County Provider Network on the Alliance Provider Advisory Council. Sara has led the agency through three successful National Accreditation reviews and is vital in the agency’s mission to continuously monitor and improve the quality services. Sara is a fully licensed clinician who is also a PCIT rostered clinician.
Melissa Greene, QMHP
Missy is our Training Director for Hope Services, LLC. She graduated from the State University of New York at Oswego with a Bachelor’s Degree in Psychology and Criminal Justice, then went on to attend John Jay College of Criminal Justice where she obtained her Masters degree in Forensic Psychology. She has been with Hope Services since the agency’s inception 2004. As the agency’s Training Director, Missy is dedicated to ensuring that Hope Services is providing adequate training to internal staff as well as community stakeholders in order to continually improve our service delivery and maintain compliance with changing requirements. Missy is a certified trainer in System of Care and Person Centered Thinking with the Learning Community. She also authored the state sanctioned HOPE curriculum. In order to continually improve our services, for the last 10 years Missy has served on The Wake County Community Collaborative for Children and Families.
Dr. Karen Miles
Dr. Miles is our Medical Director. She is a child and adolescent psychiatrist with 12 years of experience. Dr. Miles is board certified in general psychiatry and child and adolescent psychiatry. She attended medical school at Florida State University. Dr. Miles completed her General Psychiatry Residency training at UNC Hospitals. Her Child and Adolescent Psychiatry Fellowship was done at Duke University Medical Center. Dr. Miles has been with the agency since August 2010.
Trish Wisse, Intake Program Director
(919) 714–7500 ext 1102
Trish is our Intake Program Director. Trish has been with the agency for 5 years. She has a Bachelor of Arts in Psychology and a Behavioral Tech Certificate. Trish has worked with children is multiple venues including a level III group home in High Point, Juvenile Court in Forsyth County, Group Counseling for Juvenile Court in Houston, an alternative school in San Antonio, Tx, Crisis & Assessment in Durham, and Intake for mental health at WCHS and private agencies.
John Kozemko, BSQP
John is our Utilization Director. He has been working in community mental health field since graduating college in 2003. He has a Bachelor’s Degree in Clinical Psychology and has worked in various roles as a mentor, Intensive In-home Counselor, County Social Worker, and manager. He has been with Hope Services since 2011, and has a passion for helping others to overcome their struggles and enhance their strengths.
Marva Baker, BSQP
Service Access Director
Marva is our Service Access Director. Marva has been employed with the agency for over 6 years. She has a Bachelor of Science in Business Management; even though her degree is in business she has always had a love for children and a dedication to ensuring their mental health, well being and safety were secured. Marva has held several positions during her tenure with the agency to include, Mental Health Case Manager, Case Management Program Director and Intensive In-Home Administrative Program Director.
Brandi Coble, QP
Facility Based Services Program Director
Brandi is our Administrative Operations Program Director for our Facility Based Services. She graduated with her BS in Psychology from UNC Chapel Hill in 2001. Brandi has worked with Hope Services since February of 2015. Brandi has remained in the mental health field for 15 years and is dedicated to a lifetime of advocacy because she is deeply committed to bettering the lives of individuals managing the effects of trauma, abuse and mental illness.
Lynne is our Billing Director. She graduated from UNC at Chapel Hill. Lynne has been with Hope Services since it started in 2004. She serves on the Health and Safety committee.
Lori Krasner Thorne
Assistant Clinical Director, LCSW
Lori is our Assistant Clinical Supervisor and a Licensed Clinical Social Worker (LCSW) in North Carolina. Lori obtained her BA in Psychology from NCSU and MSW from the University of South Carolina. Lori has worked with a variety of populations including children, adolescents, adults, families, and groups. Lori has experience working with a variety of mental illnesses including anxiety, depression, adjusting to experiencing trauma, behavioral misconduct, pre-teen and teenage stressors, substance misuse, stress from life changes, and relational difficulties. Lori is an accredited Triple P provider, a clinician and trainer in ESFT, and is also on the roster list for Trauma Focused Cognitive Behavioral Therapy (TFCBT) through the Center for Child and Family Health. She additionally uses evidence based practices of Cognitive Behavioral Therapy (CBT) and Dialectical Behavioral Therapy (DBT). Lori has worked with Hope Services since April of 2010.
Clinical Operations Director, LPC
Terrie is a Licensed Professional Counselor (LPC) and our Clinical Operations Director. Terrie has worked with a variety of populations including children, adolescents, adults, and families. Terrie has experience working with teens and families in residential programs before coming to Hope Services. She is trained in Seven Challenges, Structured Psychotherapy for Adolescents Responding to Chronic Stress (SPARCS) Group, Positive Parenting Practices (Triple P), Ecosystemic Structural Family Therapy (ESFT), and Cognitive Behavioral Therapy (CBT). Terrie has worked with Hope Services since January of 2013.
Amanda Wood, LCSW
Amanda is a Licensed Clinical Social Worker and our Clinical Supervisor. Amanda has worked with a variety of populations including children, adolescents, and families. She enjoys working with clients in order to achieve positive outcomes ranging from reducing symptoms (depression, anxiety, Post Traumatic Stress Disorder), to increasing assertive communication or adjusting to new life stages. She is rostered in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Cognitive Behavioral Therapy (CBT), Cognitive Processing Therapy (CPT). Amanda has been with the agency since July of 2013.
Marquita is our HR Manager. She graduated from Meredith College with a BA in Psychology. Marquita has been with Hope Services since May of 2008. She has worked in various departments within the agency and has a clear understanding of what it takes to work in the mental health field. She is dedicated in finding the best applicants to hire for the agency. Marquita oversees the agency’s Mentor Program and serves on the Health and Safety Committee.